Who you are buying from
B Boutique, 18 Sea View Street, Cleethorpes, DN35 8EZ. Email bboutiquecleethorpes@gmail.com.
One shop, on one street. There is no warehouse and no second branch — the pieces on this website are the pieces on the rail.
The trading name behind the shop
B Boutique is a sole trader business trading as B Boutique Cleethorpes. There is no company number because it is not a limited company — which is entirely normal for a shop this size.
The trading address is 18 Sea View Street, Cleethorpes, DN35 8EZ, and the email address is bboutiquecleethorpes@gmail.com.
When the order becomes a contract
Once your order is paid for, that is the contract of sale between you and B Boutique.
Prices and VAT
B Boutique is not VAT registered, so no VAT is charged and none is shown separately. The price you see is the price you pay.
Delivery is charged on top and is shown in your bag before you pay.
How you pay
Payment is taken by SumUp, on SumUp's own secure payment page. Your card details are entered there and never reach this website — we do not see them, receive them or store them at any point.
The amount you are charged is worked out on our own server from the pieces in your bag, not from anything your browser sends us.
How we knowRead from src/app/api/checkout/route.ts — the checkout is created through SumUp's hosted payment page, and the basket is priced server-side from the shop's own catalogue.
If a piece has already gone
Everything on this website is also on the rail in the shop, so very occasionally a piece sells over the counter just as it is bought online. If that happens to your order, we will refund you in full straight away, and then ring you to apologise — or email you, if you did not leave a phone number.
None of this affects your legal rights
Nothing on this page removes or reduces any right the law gives you as a consumer. If anything here ever conflicts with your statutory rights, your statutory rights win.
Your right to change your mind within 14 days, and your rights if something is faulty, are set out in full on our returns page.
Your legal rightConsumer Rights Act 2015 — a term is not binding on a consumer to the extent that it would exclude or restrict the trader's liability under the Act.
Which country's law applies
These terms are governed by the law of England and Wales, and a claim can be brought in the English courts.
If you live in Scotland or Northern Ireland, the consumer protection of where you live still applies to you. Nothing here takes that away.
If something goes wrong
Email bboutiquecleethorpes@gmail.com, or come into the shop and ask. A conversation settles almost everything.
Anything here you are not sure about, email the shop at bboutiquecleethorpes@gmail.com. It goes straight to the shop, not to a call centre.